1. Use of the Website
By using this website, you confirm that:
You are at least 18 years old or have the consent of a parent or legal guardian.
You will provide accurate and complete information when making purchases or creating an account.
You will not use this website for any unlawful purpose.
2. Products and Orders
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.
Product descriptions, images, and prices are provided as accurately as possible; however, slight variations may occur due to the handmade nature of some products.
3. Pricing and Payment
All prices are displayed in [ UK Currency].
Payment must be received in full before orders are processed and shipped.
We reserve the right to change prices at any time without prior notice.
4. Shipping and Delivery
Delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
Risk of loss transfers to the customer upon delivery.
5. Returns and Refunds
Customers may request a return or refund within [5 ] days of receiving their order.
Returned products must be unused and in their original packaging.
Personalized, custom-made, or clearance items may not be eligible for return.
Shipping costs are non-refundable unless the product was received damaged or incorrect.
6. Candle Safety
Candles are open-flame products and must be used responsibly.
Customers agree to:
Never leave a burning candle unattended.
Keep candles away from children, pets, flammable materials, and drafts.
Place candles on a stable, heat-resistant surface.
Follow all safety instructions provided with the product.
We are not liable for injury, loss, or damage resulting from misuse, negligence, or failure to follow candle safety guidelines.
7. Limitation of Liability
To the fullest extent permitted by law, [Your Candle Shop Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.
8. Intellectual Property
All content on this website, including text, images, logos, product designs, graphics, and branding, is the property of [Your Candle Shop Name] and may not be copied, reproduced, or distributed without written permission.
9. Privacy
Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of your information as described in that policy.
10. Account Registration
If you create an account with us:
You are responsible for maintaining the confidentiality of your account information.
You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Country/State], without regard to conflict of law principles.
12. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this website with a revised effective date.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
The CoZy Wick
Email - thecozywick26@gmail.com
Address: 50 park square east Clacton on sea Essex co152NN
Customer Acknowledgement
By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.lick here to add text.